Cwooc Online Team
Cwooc, Vertical E-commerce Expert for Coffee & Home Appliances
What makes us
Experience
With over 15 years of expertise in the coffee machine industry, our team has grown in tandem with the Chinese coffee market, amassing comprehensive e-commerce operational experience. From product promotion to after-sales service, we continually adapt and refine our strategies in response to market shifts, ensuring optimized performance. This agility enables us to be a driving force in China’s e-commerce space, pushing the industry forward while securing a unique competitive advantage in the high-end coffee machine segment.
Capabilities
The coffee machine industry demands a higher level of expertise from sales teams, requiring not only in-depth coffee knowledge and effective sales acumen but also technical proficiency in repairs to resolve after-sales issues. Equally important is the ability to deliver superior logistics services, ensuring rapid and accurate product delivery. Our in-house team is fully equipped to meet these industry-specific challenges, offering a comprehensive suite of capabilities that drive efficiency and deliver exceptional results across the board.
Standardization
We have developed a standardized and fully matured business process framework, reducing communication costs between internal and external teams while ensuring full traceability at every stage. With API integration and AI-driven technology, we enable real-time data sharing and precise analytics, enhancing our team’s ability to make data-driven decisions and collaborate seamlessly across departments. This ensures that our e-commerce operations remain highly efficient and adaptable in an ever-evolving competitive environment. Moreover, we strictly comply with the legal and regulatory requirements of various platforms, markets, and jurisdictions, including intellectual property standards, to guarantee the full compliance and legality of all business activities.
Strong on online platforms
Tmall Cwooc Breville Store
Top 15 accross all tmall stores including Brand self running flagship stores. The only one none flagship stores in the chart.
Taobao Marketplace, a Chinese website for online shopping
Taobao so-and-so enterprise store: continuously ranked in the coffee machine category Taobao enterprise store sales list Top5, is the Taobao platform core one of the kitchen appliances category stores.
Jingdong prefecture level city in Shandong
We have accumulated a large number of high-end corporate and government customers, and have become a trusted coffee machine supplier with extensive coverage of high-end market demand.
JD.com
黑标品牌专营店：为某某品牌在拼多多积累了大量活跃交易数据，推动该品牌成功进入拼多多黑标品牌行列。
Little Red Book (social networking website)
Ultra-high conversion rate: a certain brand and a certain brand in the small red book platform sales champion stores, continue to maintain leading sales performance, trusted by users.
WeChat Small Shop
quadratic transformation
jitterbug
Short video seeding
Sales
We specialize in offering brands comprehensive e-commerce operation support, encompassing sales strategy, targeted marketing, and customer relationship management. Our approach is designed to maximize brand visibility and performance across key e-commerce platforms.
Goods management
Our centralized system efficiently manages multiple warehouses across China, including Shanghai, Tianjin, Guangzhou, Chengdu, and Changsha, ensuring a rapid shipment system that serves our consumer base nationwide. Through precise inventory forecasting, logistics optimization, and close monitoring, we ensure fast, accurate order fulfillment, improving overall operational efficiency.
After Sales
Our dedicated team delivers fast, professional after-sales service that not only enhances customer satisfaction but also helps brands refine their products through data-driven insights, ultimately boosting repeat purchase rates.
We Do Well in
Retail
Distrbution
